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Problem solving in a continuous improvement culture is highly participative, focusing on the problem, not the person, and involves the people who actually do the work. In this course, you’ll explore the problem-solving cycle (Plan-Do-Check-Act) to experiment your way to your goals. We’ll use some online tools that will enable us to work as a team to solve a problem together. You’ll also practice the related methods of Kata and A3s for problem solving and the development of Lean thinking. After this class, you’ll have a better understanding of: PDCA, Kata, and A3s